Monday to Friday: 8 AM - 6 PM
Services
Complete and ongoing support from the very first day
Customized solutions and continuous support for all your requirements
Purchasing a Silvestri's mixer involves not just obtaining the finest technology available but also benefiting from complete and continuous support throughout the entire lifecycle of the machinery. Our goal is to ensure that customers can get the most out of our technological solutions through assistance that starts with installation and continues with training, technical consulting, and maintenance.
and startup
and startup
Our service begins with the installation of your mixer directly at your production site.
Our expert technicians ensure a quick and precise commissioning, making sure everything is set up correctly to maximize efficiency from day one. This phase also includes customizing the settings according to your production needs.
components
components
Each Silvestri mixer is built with high- quality materials and components designed to withstand wear and high stress. The exclusive use of reliable and certified parts ensures safety, efficiency, and long operational life, reducing the risk of breakdowns and extraordinary maintenance.
technical training
technical training
Following the installation, we provide a complete technical training service for your personnel. Our skilled technicians collaborate closely with your team, delivering all the essential instructions for the safe and efficient operation of the machinery.
This ensures that each operator is fully aware of the functionalities and potential of Silvestri mixers.
service
service
Silvestri provides its customers with a test machine, allowing them to verify the feasibility of recipes before purchase.
If you wish to try a new recipe or test production parameters, you can send us your formula, and we will perform the necessary tests to optimize the result.
Alternatively, we offer the possibility to send the machine for testing directly at your facility.
and startup
Our service begins with the installation of your mixer directly at your production site.
Our expert technicians ensure a quick and precise commissioning, making sure everything is set up correctly to maximize efficiency from day one. This phase also includes customizing the settings according to your production needs.
components
Each Silvestri mixer is built with high- quality materials and components designed to withstand wear and high stress. The exclusive use of reliable and certified parts ensures safety, efficiency, and long operational life, reducing the risk of breakdowns and extraordinary maintenance.
technical training
Following the installation, we provide a complete technical training service for your personnel. Our skilled technicians collaborate closely with your team, delivering all the essential instructions for the safe and efficient operation of the machinery.
This ensures that each operator is fully aware of the functionalities and potential of Silvestri mixers.
service
Silvestri provides its customers with a test machine, allowing them to verify the feasibility of recipes before purchase.
If you wish to try a new recipe or test production parameters, you can send us your formula, and we will perform the necessary tests to optimize the result.
Alternatively, we offer the possibility to send the machine for testing directly at your facility.
consultancy
Thanks to our extensive experience in the sector, we offer specific technical consultations to optimize the use of our machinery and improve the quality of the final product.
We assist you in defining the best recipes and provide targeted consultations for the creation, renovation, or upgrading of your production sites.
This service includes advice on how to improve the efficiency of production processes and reduce waste, maximizing the return on investment.
and technical support
To keep Silvestri mixers always at their peak efficiency, we offer a scheduled maintenance service that ensures continuous and trouble-free operation.
Our team is always available for maintenance interventions, even in emergencies, with the possibility of resolving technical issues via video call or quick on-site interventions.
for optimal performance
The proper functioning of the mixers is ensured by the use of certified original spare parts, designed to maintain optimal performance over time. Silvestri offers a rapid supply and replacement service for components, ensuring operational continuity and reducing downtime.
and customized support
At Silvestri, we are committed to providing support that extends beyond the moment of purchase and continues throughout the lifetime of the machinery.
Thanks to our team of highly qualified technicians, we are always available to offer consultations, technical support, and spare parts, ensuring reliable and high-quality service, 24 hours a day.consultancy
consultancy
Thanks to our extensive experience in the sector, we offer specific technical consultations to optimize the use of our machinery and improve the quality of the final product.
We assist you in defining the best recipes and provide targeted consultations for the creation, renovation, or upgrading of your production sites.
This service includes advice on how to improve the efficiency of production processes and reduce waste, maximizing the return on investment.
and technical support
and technical support
To keep Silvestri mixers always at their peak efficiency, we offer a scheduled maintenance service that ensures continuous and trouble-free operation.
Our team is always available for maintenance interventions, even in emergencies, with the possibility of resolving technical issues via video call or quick on-site interventions.
for optimal performance
for optimal performance
The proper functioning of the mixers is ensured by the use of certified original spare parts, designed to maintain optimal performance over time. Silvestri offers a rapid supply and replacement service for components, ensuring operational continuity and reducing downtime.
continuous and customized support
continuous and customized support
At Silvestri, we are committed to providing support that extends beyond the moment of purchase and continues throughout the lifetime of the machinery.
Thanks to our team of highly qualified technicians, we are always available to offer consultations, technical support, and spare parts, ensuring reliable and high-quality service, 24 hours a day.